We collect personal data in order to provide, maintain, and improve our services and products. This personal data may include, but is not limited to:
Contact Information : Name, company name, business email address, phone number, and other necessary contact details.
Usage Data : Information about how you access and use our services, including your operating system, browser type, and other device-related information.
Location Data : For certain features of our mobile applications, we may collect your location data, even when the app is not in use. This includes location data used for emergency features, mapping, and other location-based services.
Transaction Data : Data related to the purchase of our products or services, including billing and payment details.
We process personal data for various purposes, including:
Providing and improving services : To deliver our software and application solutions effectively and to enhance user experience.
Legal and regulatory compliance : To fulfill our obligations under applicable laws, including the Personal Data Protection Act PDPA of Singapore and other legal requirements.
Business operations : To manage user accounts, respond to inquiries, and improve the quality of our services.
Communication : To contact you about updates, news, or offers related to our products and services.
Security : To monitor and protect the security of our systems and to prevent fraudulent activities.
We process your personal data on the following legal grounds:
Consent : If you have provided explicit consent to us for processing your personal data.
Performance of a Contract : To fulfill our obligations to you under a contract e.g.,theprovisionofoursoftwareservices.
Legitimate Interests : Where we have a legitimate interest in processing your personal data, such as ensuring the security of our services or managing our business operations.
Legal Obligation : To comply with legal obligations under the PDPA or other applicable laws.
We do not share your personal data with third parties unless necessary for the provision of our services, or as required by law. In certain cases, we may share your data with third parties, including:
Service Providers : Trusted third-party service providers who assist us with the operation of our business, such as cloud hosting and data processing services.
Legal Compliance : When required to do so by law or to comply with a legal process, such as a subpoena, court order, or regulatory requirement.
We ensure that any third-party data processors maintain appropriate data protection standards to safeguard your personal information.
As an international company, we may transfer your personal data to other jurisdictions, including countries outside of Singapore, where our affiliates, data centers, or service providers are located. We take steps to ensure that such transfers comply with applicable data protection laws, and that your data is adequately protected.
We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it, unless retention is necessary for compliance with legal obligations or dispute resolution.
Under the PDPA, you have certain rights concerning your personal data:
Access : You have the right to request a copy of the personal data we hold about you.
Correction : You may request that we correct any inaccurate or incomplete personal data.
Deletion : You have the right to request the deletion of your personal data, subject to legal exceptions.
Withdrawal of Consent : If we process your data based on your consent, you have the right to withdraw your consent at any time.
Objection : You have the right to object to our processing of your personal data if it is based on legitimate interests.
Portability : You may request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at sales@iconvnet.com.
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the security of any data you transmit to us. By using our services, you acknowledge and accept this risk.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and we will notify you of material changes as required by law.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
iConvNet Technology Pte. Ltd.
Email: sales@iconvnet.com
Tel: +65-85903916
