iConvNet PTToC adopts AES256 End-to-End encryption to guarantee communications and data secure.
Q
What is the coverage of iConvNet™ PTToC?
A
The coverage is worldwide at anywhere with 2G, 3G, 4G, 5G or Wi-Fi.
Q
Can I have my own iConvNet™ server?
A
Yes, iConvNet platform supports both local deployment with physical server and on-cloud deployment.
Q
How can I create and manage my iConvNet™ accounts?
A
You can use iConvNet™ Manager to create, edit and manage accounts information.
Q
Can I receive multiple groups call at the same time?
A
Yes, you can listen to multiple groups with voice call.
Q
Can I use iConvNet™ to send messages?
A
Yes, you can send individual message and group message via iConvNet™ Mobile or iConvNet™ Dispatch. It supports text message, voice message, image message and video message.
Q
Where can I check the voice recording?
A
You can check and playback the voice recording from iConvNet™ Manager, iConvNet™ Dispatch or iConvNet™ Mobile.
Q
Can I communicate with legacy PMR systems via iConvNet™ PTToC?
A
Yes, you can use iConvNet™ convergent solution to communicate with legacy PMR systems.
iConvNet Mobile
Q
Can smartphone with iConvNet™ Mobile communicate with professional PoC terminal?
A
Yes, different devices with iConvNet™ Mobile in the same group can communicate with each other.
Q
Can I create a talk group myself?
A
Yes, you can create a talk group with iConvNet™ Manager based on your business.
Q
What kind of devices can iConvNet™ Mobile application be installed on？
A
You can install iConvNet™ Mobile application on a mobile device with Android ,iOS, RTOS or Linux operating system.
Q
How can iConvNet™ Mobile application protect personel security？
A
iConvNet™ Mobile supports SOS alarm, man-down alarm, non-motion alarm and lone worker alarm to protect personel security.
Q
Does iConvNet™ Mobile application work when the screen is off or locked？
A
Yes. Any certified professional PTToC devices can be used when the screen is off or locked by pushing the dedicated PTT button or SOS button.
Q
How can I install iConvNet™ Mobile application on a smartphone？
A
You can search iConvNet™ Mobile from Google Play or Apple store and install it.
Q
What can I do if I lose my PTToC device?
A
You can check the real-time track or history tracking to find the device. Or you can kill the device remotely from iConvNet™ Dispatch to guaratee communications and data secure.
Q
Can I check other user's location from iConvNet™ Mobile？
A
Yes, you can check other user's location from iConvNet™ Mobile.
Q
Can I establish a video call with other users？
A
Yes, you can invite other users for video call via iConvNet™ Mobile or iConvNet™ Dispatch.
iConvNet Dispatch
Q
Can iConvNet™ monitor battery status and wireless signal status of terminals?
A
Yes, you can check the battery status and wireless connectivity status from iConvNet™ Dispatch console.
Q
What kind of devices can operate iConvNet™ Dispatch?
A
You can experience iConvNet™ Dispatch client or iConvNet™ Dispatch web on a PC with Windows operating system.
Q
Can I create multiple dispatch account?
A
Yes, you can create multiple dispatch account with different authority based on your business.
Q
Can I track my employee's location?
A
Yes, you can track your employee's location anytime via iConvNet™ Dispatch with the GPS function of professional terminals.
Q
Can I communicate with all my staffs at the same time?
A
Yes, dispatcher can establish an All Call to communicate with all staffs, and all staffs will listen to the call.
Q
Can I override other employee's communication?
A
Yes, the users with higher priority can override a lower priority users according to administrative settings, it can be set both on iConvNet™ Dispatch and iConvNet™ Manager.
Q
Does iConvNet™ Dispatch have any industrial applications?
A
Yes, iConvNet™ Dispatch supports some industrial applications, such as Patrol Management, work order, to improve efficiency.
Q
Can I integrate the existing CCTV system with iConvNet™ Dispatch?
A
Yes, iConvNet™ has the ability to integrate with CCTV system with the protocols of Onvif or RTSP.
